Had a mishap at the Bass O Ree Sunday my partner (son) had a bait come back and hit the screen on my Lowrance Touch 12 Gen 3 just upgraded Feb.1 2016 screen looks like it was shot with a pellet gun called Lowrance this morning to check on getting it fixed. Explained what happened not looking to get it fixed under warranty just need to get screen replaced. Their answer the screen is broken the warranty is void $1056.00 to replace the unit I explained the unit works fine just need glass replaced. Sorry this is our policy. Ask to speak with his supervisor they took my number and said he will get back with you in 24-48 hrs. anyone have any suggestions or know who can replace a screen.